Privacy Policy

Block are committed to protecting the privacy of all our customers and contacts, including our newsletter subscribers, retail customers, wholesale customers and potential customers met at trade shows, and those who have purchased via a third party where we dispatch on their behalf. Our privacy policy is regularly checked in accordance with current legislation, and is available to view on our website www.blockdesign.co.uk

Where we refer to ‘we’, ‘us’ or ‘Block’ means Block Design, of The Forge, Newport, St Germans, Cornwall, PL12 5NX. We are the data controller and are responsible for the ways in which your personal data is collected and stored, in line with the latest data protection legislation.
 

How and why we use your personal data

To process your purchase transactions: When you purchase from us, we collect the personal information you give us such as your name, address, phone number and email address for the purpose of processing your order. Some of these details are then used via a password protected third party courier system for the purpose of delivering your items to you. We also store your contact details within our password protected website system, which are then archived every year. We do not hold any payment details – the only payments we accept are via secure, encrypted website portals Worldpay and Paypal and via our password protected bank account.

To communicate with you and inform you of news and offers you might like: When you have purchased from us, signed up for our newsletter, given us your details at a tradeshow or press event, or communicated with us via social media, we will use your details to keep you informed of news and information on products or events taking place via a third party email system, Campaign Monitor. At any point, you have the opportunity to opt out of these communications via the ‘unsubscribe’ button at the bottom of emails you receive from us, or by contacting us directly on hello@blockdesign.co.uk or 01503 230 003.

Please note that we do not in any circumstances share your contact details and other personal data with other companies for marketing purposes, unless we have obtained your specific consent to do so.
 

Cookies

As is commonplace, our website uses cookies to improve the user experience and improve our website, along with google analytics to track website traffic and usage. Cookies are small text files which are stored on your computer which help us give you a more personal service. For example, the cookies record the pages you have visited on our website and the links you have followed. This information may be shared for advertising and remarketing via trusted third party providers. However, the cookies and google analytics tools do not allow us to obtain any of your personal data, and you can clear and delete your cookies at any time. 
 

Privacy Policies of our third party providers
Campaign Monitor: https://www.campaignmonitor.com/policies/#privacy-policy
Worldpay: https://www.worldpay.com/uk/privacy-policy
Paypal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

 

If at any time you wish to request what personal data we hold on you, please do get in touch with us on hello@blockdesign.co.uk or 01503 230 003 and we will come back to you within 72 working hours with the information held.


Last updated: May 2018